Top Luggage Delivery Companies That Are Currently Hiring (USA)
Introduction: The Rise of Luggage Delivery Services and Job Opportunities
Travel is booming again, and with it comes a growing demand for luggage delivery services. Busy travelers love the convenience of having their bags shipped door-to-door, sparing them the hassle of hauling suitcases through airports or dealing with lost baggage. This surge in demand has made the luggage delivery industry one of the travel sector’s fastest-growing niches – the global market is projected to reach over $10 billion by 2032 with nearly 8% annual growth
. More luggage delivery companies are popping up and expanding operations, which means more job openings for people like you.
Another driver of this trend is the problem of mishandled airline baggage. Despite airlines’ best efforts, thousands of bags still get lost or delayed each year. In fact, about 7.6 out of every 1,000 airline passengers had their luggage “mishandled” (lost, delayed, or damaged) in 2023
. That’s where luggage delivery companies step in – they partner with airlines or serve travelers directly to reunite people with their bags quickly. Whether it’s shipping suitcases ahead for a vacation or delivering a lost bag to a customer’s home, these services make travel easier. And as demand for hassle-free travel rises, so do the job opportunities in this field.
Figure: Travelers increasingly use luggage delivery services to avoid the hassle of carrying bags during trips. This growth is fueling a nationwide hiring spree in the luggage delivery industry (Source: Pexels).
It’s an exciting time to explore a career in luggage delivery services. From entry-level courier gigs to corporate logistics roles, there’s a wide range of jobs available. In this blog post, we’ll highlight some of the best luggage delivery companies in the USA that are currently hiring, explain how to find job openings near you, outline common job roles in the industry, and share tips to help you apply and stand out as a candidate. If you’re a job seeker who loves travel, logistics, or simply helping people, keep reading – your next opportunity might be with one of these companies!
Best Luggage Delivery Companies in the USA (Hiring Now)
The luggage delivery market in the U.S. features both specialized service providers and larger logistics companies. Many of them are actively expanding and hiring new team members to meet growing demand. Below are some of the top luggage delivery companies known for their services – and their current hiring status:
1. Luggage Forward (and LugLess)
About the company: Luggage Forward is a pioneer in door-to-door luggage and sports equipment delivery, operating since 2005. They provide a premium “white-glove” service for travelers who want their bags picked up at home and delivered to their destination. Luggage Forward handles everything from suitcases to golf clubs and skis, with guaranteed on-time delivery. They even power the budget-friendly service LugLess, which gained fame after appearing on Shark Tank for offering to ship a bag for as low as ~$20
. Together, these brands cover both luxury and budget segments of the market.
Hiring status: Luggage Forward has been expanding operations and actively recruiting new talent
. Their headquarters is in Boston, MA, but they serve clients worldwide, which means jobs may be available in various locations (including remote roles). On their careers page, Luggage Forward states that “opportunities abound for talented people who want to grow and learn” in a fun, fast-paced environment
luggageforward.com. They often hire Customer Service Representatives, Logistics Coordinators, and Operations Analysts to manage shipments and support clients. LugLess, as part of Luggage Forward, has also listed openings for support team members (for example, User Support Analysts to assist travelers with their bookings). If you’re interested in these brands, check Luggage Forward’s official Jobs page and LinkedIn for current postings.
2. Luggage Free
About the company: Luggage Free is another leading luggage shipping service that offers door-to-door delivery of baggage virtually anywhere in the world. They emphasize a convenient, stress-free experience – customers can schedule a pickup for their suitcase or gear, and Luggage Free handles the rest, often using major carriers behind the scenes. It’s a popular choice among luxury travelers and even corporate clients who need to send equipment or personal items ahead.
Hiring status: Luggage Free is a slightly smaller operation (reported to be under 10 employees on some platforms), but they do periodically hire, especially as the business grows. They have headquarters in New York City. Recent job openings have included Logistics Coordinators and Customer Service roles to manage shipments and client inquiries. Because of their size, Luggage Free might not advertise dozens of jobs at once; instead, look out for occasional openings on their website or job boards. Even if they aren’t hiring at this exact moment, it’s worth keeping an eye on them or even sending a resume for future consideration given their reputation in the industry.
3. ShipGo (and Ship Sticks)
About the company: ShipGo is a rapidly growing luggage shipping company that lets travelers send suitcases, boxes, and even sports equipment (like golf clubs or skis) to their destination. Based in West Palm Beach, Florida, ShipGo is actually an offshoot of the successful Ship Sticks service (which specialized in shipping golf bags). ShipGo differentiates itself by focusing on making travel “stress-free” and has partnerships with logistics and hospitality providers worldwide. They pride themselves on an innovative, tech-driven approach to shipping, enabling real-time tracking and reliable delivery to even remote locations.
Hiring status: ShipGo is actively hiring as the company scales up. Their careers page highlights a belief that “our people are our greatest asset” and mentions offering competitive salaries and benefits
shipgo.com. The company has grown significantly year-over-year and frequently posts openings for roles like Customer Service Specialists, Sales and Marketing positions, and Operations/Logistics Coordinators. With their office in Florida, many jobs are based there, but as a nationwide service, they may also have remote customer support roles or regional logistics jobs. If you love travel and tech, ShipGo could be a great place to start – check their website’s Career Opportunities section for the latest job listings.
4. Bags® (Bags Inc / Bags VIP)
About the company: Bags Inc., branded simply as Bags®, is a major player in luggage logistics and a bit different from others on this list. Rather than a consumer shipping service, Bags Inc provides baggage handling and delivery solutions for airlines, airports, cruise lines, and resorts. For example, if an airline loses or delays your suitcase, it’s often Bags Inc that will pick it up and deliver your “delayed luggage” to your home or hotel. They also run services like Bags VIP (a program where travelers can pay to have their checked luggage delivered from the airport to their final address) and remote airline check-in at hotels. Bags Inc was acquired by SP+ Corporation, and their services span across the USA in partnership with many major travel companies.
Hiring status: Because of its large scale and multiple service lines, Bags Inc is constantly hiring for a wide range of roles. In fact, a quick search shows hundreds of job openings at Bags Inc on job boards
. Many positions are airport-based or city-based in areas with major airports. Common openings include Delayed Luggage Delivery Drivers (couriers who pick up lost bags from airports and deliver them within a 100-mile radius), Dispatchers/Logistics Coordinators who manage those deliveries, Baggage Service Office Agents at airports, and even Remote Airline Check-In Agents or Concierge staff at partner hotels. The company invites interested drivers to contact them with the cities they can work in – an indicator that they welcome applicants nationwide for delivery gigs
bagsinc.com. If you’re looking for “luggage delivery jobs near me,” Bags Inc is a top company to check. You can find their postings on Indeed
indeed.com and ZipRecruiter (e.g., dozens of Bags VIP Luggage Delivery driver jobs with hourly pay in the $12–$18 range
ziprecruiter.com). Also visit the Careers page on the Bags (SP+) website to search by your location.
5. Reliable Couriers (Lost Luggage Delivery)
About the company: Reliable Couriers is a same-day delivery and courier company that operates 24/7 in many U.S. states. Among their specialties is airport luggage pickup and delivery
– essentially, they are one of the local courier services that airlines or travelers call upon to retrieve and deliver lost baggage. Reliable Couriers advertises that they can pick up luggage that arrived on a different flight or was left behind, and get it to your door “within the same day”. With operations across dozens of cities, Reliable Couriers bridges the gap between airports and travelers’ homes.
Hiring status: Reliable Couriers is “NOW HIRING” according to their website
. As a courier company, they primarily look for Delivery Drivers in the cities they serve. Many of these drivers are independent contractors (using their own vehicle, similar to gig-work), but there are also opportunities for full-time driver positions. Additionally, as they grow, they may need regional dispatchers and warehouse associates for sorting packages. If you’re interested in gig economy style work, Reliable Couriers allows you to work flexibly delivering luggage and other packages. You can likely apply through their “Jobs” page or sign up to be an independent courier. This is a great option if you prefer contract work that you can start quickly, and it can often be a stepping stone to a regular role in the logistics industry.
6. Roadie (UPS)
About the company: Roadie isn’t a traditional luggage delivery company, but it’s worth mentioning here. Roadie is a delivery app/platform (owned by UPS) that connects gig drivers with people who need items delivered. Notably, several airlines have partnered with Roadie to handle delayed baggage deliveries – for example, if your suitcase misses your flight, airlines in the U.S. might dispatch a Roadie driver to bring it to you. This means Roadie’s platform often features gigs for delivering luggage in your local area, in addition to other delivery gigs.
Hiring status: Roadie is always “hiring” drivers, in the sense that anyone meeting their requirements can sign up to become a driver (you’ll need a valid driver’s license, vehicle, insurance, etc.). It’s like driving for Uber or DoorDash, but for packages. You use the Roadie app to find gigs near you. This is a flexible way to earn money delivering luggage (as well as lost electronics, pets, or even cupcakes – Roadie delivers all sorts of things!). While it’s not employment in the traditional sense, if you want to break into luggage delivery, signing up for Roadie or similar platforms can get you experience and income quickly. UPS’s backing of Roadie also means the volume of gigs is strong in many areas.
7. Other Notable Mentions
- DHL, FedEx, UPS (traditional) – Major shipping companies like these aren’t exclusive to luggage, but they do handle a portion of door-to-door luggage shipping for travelers (many luggage delivery services partner with them). All three are constantly hiring for delivery drivers, package handlers, and logistics staff across the country. If you’re open to a broader delivery job, these companies offer steady work (just note you’d be delivering all kinds of packages, not only suitcases). For instance, FedEx and UPS drivers often deliver luggage that was sent ahead by services or individuals, and DHL specializes in international shipments including baggage. These jobs come with well-defined career paths and benefits.
- My Baggage / Send My Bag – These are popular luggage shipping companies originally from the UK/Ireland that also serve the USA. They focus on student luggage and international moves. While their main operations (and most jobs) are in Europe, they sometimes have remote customer support roles for U.S. time zones. Keep them in mind if you’re interested in international luggage logistics or if you come across their job postings online.
- Local Courier Services and Startups – Beyond Reliable Couriers, many local delivery companies across the U.S. pick up gigs for luggage delivery. For example, startups or courier firms in major cities (New York, Los Angeles, Chicago, etc.) often contract with airlines. Keep an eye out for job listings titled “Airport Baggage Delivery Driver” or “Lost Luggage Courier” on job boards; you’ll find that numerous smaller companies are hiring in your area for luggage delivery. A search on ZipRecruiter or Indeed will show gigs like “Airport Luggage Delivery Courier – Hiring Now”ziprecruiter.com in various states, which could lead you to those local employers.
Now that we’ve covered companies, let’s look at how you can actually find and land one of these jobs.
How to Find Luggage Delivery Job Openings Near You
Searching for “luggage delivery jobs near me” might not always yield obvious results, since these roles can be posted under different titles. Here’s a guide to finding the open positions:
- Use Job Boards with Relevant Keywords: On platforms like Indeed, ZipRecruiter, LinkedIn, and Glassdoor, try searching keywords such as “luggage delivery,” “baggage delivery,” “bag courier,” “delivery driver airport,” or specific company names (like “Bags VIP driver” or “Luggage Forward jobs”). For example, searching ZipRecruiter for “airport luggage delivery” might show you listings for courier jobs handling delayed baggage in your stateziprecruiter.com. Also search “luggage courier” and “baggage agent,” as some positions might be listed under those terms.
- Include Your Location or “Near Me”: Add your city or state to the search to find local opportunities. Many of these jobs are location-specific (you have to be near an airport or a service area). For instance, use queries like “luggage delivery driver Orlando” or “Bags Inc jobs in Denver”. If you’re open to relocating or working at an airport, you can also browse broadly by state or nationwide – but most will specify a city/airport.
- Check Company Career Pages: Once you identify a company of interest (from the list above or your own research), go directly to their website’s Careers or Jobs section. We provided links or directions for Luggage Forward, ShipGo, Bags/SP+, etc. These pages will list current openings and often allow you to filter by location. It’s a good idea to bookmark these career pages and check back periodically, since new roles can pop up as the companies expand.
- Leverage LinkedIn: Many luggage delivery and logistics companies post jobs on LinkedIn. Follow the company pages for updates. You can also network with current employees – for example, reach out to a Luggage Forward operations manager or a Bags Inc recruiter on LinkedIn to express interest and ask for advice. Sometimes smaller companies (like Luggage Free or DUFL) might post on LinkedIn or even just rely on word-of-mouth, so networking helps.
- Gig and Courier Platforms: If you are looking for immediate or flexible work, sign up on delivery platforms like Roadie, Uber Connect, Amazon Flex, Postmates, or TaskRabbit. While these aren’t dedicated to luggage, you can find gigs related to baggage delivery. As mentioned, Roadie often has airline luggage jobs. Wonolo (a gig work app) has even advertised temporary “Lost Luggage Delivery” gigs in certain citiesyoutube.com. These platforms can be a quick way to find “jobs near me” without a formal application process – you often just sign up, pass a background check, and start taking gigs.
- Airline and Airport Contractors: Don’t forget that airlines hire baggage delivery services, and sometimes they hire directly or through staffing firms. Check airline career sites or contractor listings for roles like Baggage Service Agent or Baggage Delivery Coordinator. While those jobs may focus more on customer service at the airport, they often interface with the delivery process and can be a stepping stone. Additionally, some airports have their own lost luggage departments that hire staff or drivers.
- Local Classifieds and Groups: In some cases, local courier companies advertise jobs on Craigslist, Facebook Jobs, or community job boards. Search in the “transportation” or “logistics” sections of your local classifieds for terms like “courier” or “delivery driver” – the ad description will usually mention if it involves airport luggage. Also consider joining Facebook or Reddit groups related to jobs in your city; you can ask if anyone knows of luggage delivery opportunities.
By using a combination of these methods, you should be able to discover who’s hiring in your vicinity. Cast a wide net and don’t be discouraged if the first search doesn’t show a ton of results – sometimes the jobs are listed under creative titles. Persistence and savvy searching will pay off.
Job Roles Available in Luggage Delivery Companies
Jobs in luggage delivery companies span from front-line driving roles to behind-the-scenes coordination. Here are some common job roles in this industry and what they entail:
- Delivery Driver / Courier: This is the backbone of luggage delivery. Drivers are responsible for picking up luggage (either from a customer’s home/hotel or from an airport baggage center) and delivering it safely and on time to the destination. You might be driving a company van or your personal vehicle, depending on the employer. For example, as a Bags VIP or Reliable Couriers driver, you receive assignments to retrieve delayed bags from the airport and deliver within a certain radius. Drivers need a valid license, a good driving record, and knowledge of the local area. Often, these roles require the ability to lift heavy suitcases (50+ lbs). It’s a job that can offer a lot of independence – you’re on the road, managing your route, and often interacting directly with customers upon pickup or delivery.
- Logistics Coordinator / Dispatcher: These team members operate behind the scenes, usually in an office or airport facility, making sure deliveries happen smoothly. A Logistics Coordinator (sometimes called a Dispatcher or Operations Associate) will assign deliveries to drivers, plan efficient routes, and track the status of each luggage shipment. They use software to monitor flights and bag locations and communicate updates to customers. For instance, at Bags Inc, a “Luggage Dispatcher” role involves scheduling drivers and ensuring all bags get to their owners on schedulebagsinc.com. Strong organizational skills and the ability to problem-solve (like re-routing a driver due to traffic or coordinating a backup if a driver falls ill) are important in this role.
- Warehouse or Station Staff: Some luggage delivery providers maintain warehouses or airport station offices where luggage is sorted, stored, or handed off. Roles here include Warehouse Associate or Station Agent. These workers might scan and tag bags, load and unload vehicles, and keep inventory of luggage in holding. For example, Luggage Forward might have a hub where incoming bags are consolidated before shipping out via FedEx – staff would manage that flow. Similarly, at a major airport, a team member might receive all the delayed bags from the airline, organize them by destination, and stage them for drivers to pick up. These roles are more physical and require attention to detail (you don’t want the wrong bag going out to the wrong person).
- Customer Service Representative: Customer experience is huge in this business – people shipping their personal belongings need reassurance and updates. Customer Service Reps (CSRs) handle inquiries via phone, email, or chat. They assist clients with booking shipments, tracking their luggage, and resolving any issues (like a delivery delay or a change of address). In the job listing for LugLess’s support team, for instance, they look for folks who “enjoy helping people and have strong communication skills”lugless.com. As a CSR, you’d be calming worried travelers and coordinating solutions – excellent communication and problem-solving are key. These roles might be in a call center or possible remote/work-from-home, especially for companies that operate nationwide support lines.
- Sales and Marketing Roles: As luggage delivery services grow, they also need to win new customers and partnerships. Sales roles might include Business Development Managers or Account Executives who reach out to travel agencies, hotels, or corporate travel departments to offer luggage delivery solutions. Marketing roles could involve digital marketing to travelers, managing social media, or attending travel industry events to promote the service. If you have skills in these areas, some companies (like Luggage Forward or ShipGo) might have positions where you help expand the business and brand awareness.
- Management and Specialized Roles: Like any company, there are leadership positions (Operations Manager, Logistics Manager, City Manager overseeing a region of drivers, etc.). Also, tech roles such as IT support or software development can exist, especially with companies that have proprietary tracking systems or apps. For example, a company developing a luggage tracking app might hire a Product Manager or Developers. While these higher or specialized roles often require prior experience in the field or technical expertise, it’s good to know they exist – you might start as a coordinator or driver and work your way up to management over time.
- Gig Workers (Independent Couriers): As noted with Roadie and similar, you can also function as an independent contractor in this space. It’s not a traditional “role” within a single company, but it’s a path many take – essentially creating your own role. You might juggle multiple apps (Roadie, Uber, local courier gigs) and build a niche in luggage deliveries if you live near an airport. Some even make a full-time income this way, treating it like a small business.
Figure: A delivery driver prepares for his route. In luggage delivery services, drivers are the friendly face who reunite travelers with their bags. Positions range from driving roles to dispatching and customer support.
Each of these roles plays a part in the journey of a suitcase from Point A to Point B. When considering where you fit, think about your strengths: Do you enjoy driving and being on the move? Are you more of an organizer and multitasker? Or do you shine in customer care? There’s something for everyone in this field. And because these companies are often growing startups or agile logistics firms, there’s potential to cross-train and move up quickly. For instance, you might start as a courier and later become a regional operations lead, or go from customer service to account management.
Next, let’s go over some tips to help you successfully apply for these jobs and make a great impression.
Tips for Applying and Standing Out in the Luggage Delivery Industry
Landing a job in any field requires a mix of relevant qualifications and good application strategy. Here are some tips to help you apply and stand out as a candidate for luggage delivery jobs:
- Highlight Relevant Experience: Tailor your resume to emphasize any experience in delivery, driving, logistics, or customer service. Even if you haven’t delivered luggage before, related experience counts. For drivers, mention roles like pizza delivery, Uber/Lyft, or courier gigs – these show you can navigate and manage timely deliveries. For office roles, highlight experience in dispatching, scheduling, or working in a fast-paced environment. If you’ve worked in hospitality or tourism (e.g., hotel front desk or airline customer service), that’s a big plus since you understand travelers’ needs.
- Emphasize Your Reliability and Trustworthiness: Companies are entrusting you with customers’ personal belongings – sometimes very valuable or sentimentally important items. In your application and interview, stress your reliability, honesty, and ability to handle responsibility. If you have a clean driving record or any safety awards/certifications, mention them. Many job postings will require a background check and possibly drug screening, so be upfront about your willingness to comply. Trust is huge here; stories abound of how a driver went the extra mile to deliver an urgent bag – position yourself as that person who will take the job seriously and care for each package.
- Show Knowledge of the Company and Industry: Do a bit of homework on the company you’re applying to. If you know, for example, that Luggage Forward focuses on luxury travel clients, you can mention your admiration for their premium service and maybe reference a positive review you’ve read. If applying to Bags Inc, note that you understand they service airlines and mention that you work well in partnership environments. Dropping in a line that shows you’re aware of the latest travel trends (like the rise in delayed bags, or travelers shipping skis for ski trips) can make you seem like a savvy candidate who “gets” why their business matters.
- Get Any Required Credentials: Ensure you meet the basic requirements listed. Common ones: a valid driver’s license (CDL usually not required unless specified for large trucks), the ability to lift 50-70 lbs, and flexible availability (some luggage deliveries happen early morning or late night due to flight schedules). If the job involves airport operations, having an existing airport badge or TSA clearance is a bonus (not required, but it speeds hiring if you already can get access). For customer service roles, having experience with certain software (like CRM systems or logistics software) could help. If you don’t have direct experience, consider taking a short online course or certification in logistics or customer service excellence to show commitment.
- Mention Tech and Map Skills: Luggage delivery relies on tech for tracking and routing. If you’re comfortable using smartphone apps, GPS navigation, and logistics software, make that clear. Perhaps mention “proficient with Google Maps, FedEx Ship Manager, and real-time tracking apps” if applicable. These companies want to know you won’t be baffled by their mobile app or dispatch system on day one. Also, mention any familiarity with the geography of the area you’ll serve – e.g., “lifelong New Yorker with intimate knowledge of NYC streets” or “comfortable driving long distances in New England regions.” This can set you apart from someone who might not know the area.
- Customer Service Matters – Highlight Soft Skills: Even if you’re primarily delivering, you often interact with customers when picking up or dropping off luggage. Soft skills like friendliness, communication, and empathy are crucial. In your cover letter or interview, you might share an example of a time you provided great customer service or resolved a customer issue. For instance, talk about how you stayed calm and helpful when a customer was upset about a late delivery, or how you as a bellhop (if you’ve been one) often reassured guests about their bags. Companies want drivers and staff who will represent their brand positively to customers.
- Prepare for Common Interview Questions: Be ready to answer questions such as: “How would you handle a situation where you’re running late on a delivery?” or “What would you do if a customer isn’t home to receive the luggage?” They might also ask about your driving history, your familiarity with using routing apps, or how you’d handle lost or damaged items. Prepare some scenarios from your past experience that show your problem-solving skills and calm under pressure. Also, be prepared for practical assessments – for a driver, perhaps a driving test or route navigation test; for a support role, maybe a role-play of a customer phone call.
- Availability and Flexibility: If you want to stand out, being flexible with your schedule can help. Luggage delivery can be unpredictable (flights get delayed, bags arrive at 2 AM sometimes). If you indicate that you’re willing to take evening or weekend shifts (within reason) or be on-call occasionally, that might put you to the top of the list. Of course, only promise what you can deliver – work-life balance is important, but initial flexibility can endear you to hiring managers desperate to cover all hours.
- Follow Up: After submitting your application, consider a polite follow-up email a week or two later if you haven’t heard back. Express your continued interest. Because some of these companies are growing fast, their HR might be swamped – a friendly nudge can sometimes get your application noticed. If you interview, definitely send a thank-you note highlighting your excitement for the role and maybe reiterating one key reason you’d be a great fit (e.g., “Thank you for the opportunity to discuss the Delivery Driver position. I’m even more eager to bring my 5 years of delivery experience and passion for travel to XYZ Luggage Co., especially after learning about your commitment to 4-hour delivery windows.”)
- Consider Starting as a Contractor or Part-Time: If you’re struggling to get a full-time offer, try joining as a contractor first. Many drivers start as independent couriers (for companies like Reliable or via Roadie) and later get absorbed into full-time roles once they’ve proven themselves. Even part-time or seasonal work during peak travel seasons (summer, holidays) can get your foot in the door. Treat every gig as an extended interview – show up on time, be professional, and network with the staff. It could easily turn into a permanent job.
Figure: Many luggage delivery jobs begin with an online application. Make sure to tailor your resume with relevant skills (like logistics software proficiency and a clean driving record) and be prepared to shine in virtual or in-person interviews.
By following these tips, you’ll increase your chances of not only getting an interview, but also impressing your potential employer. The luggage delivery industry may be niche, but it combines elements of logistics, travel, and customer service – so if you can convey enthusiasm and aptitude in those areas, you’re well on your way.
In summary, be proactive in your job search, present yourself as reliable and customer-focused, and don’t hesitate to leverage related experience. The fact that this industry is growing rapidly
is good news for applicants – companies need good people, and often quickly. With the right approach, you could soon be launching a rewarding career helping travelers have a smoother journey.
Good luck with your job hunt in the luggage delivery world! With travel picking up and businesses striving to deliver suitcases swiftly and safely, you’re searching in the right place at the right time. Whether you become the friendly face returning lost bags to owners or the efficient coordinator who keeps the deliveries on track, you’ll be playing a key role in the travel experience. Here’s to landing that perfect opportunity near you.
